Skip to main content

Frequently asked questions

What day can I order?

The website is 'stocked' every WEDNESDAY and close on FRIDAY.

There is only a limited amount of stock added each week so it's a first come first served basis until it sells out.

Postal orders will be freshly baked and dispatched by Tuesday the following week

Local deliveries & collections will be available the Saturday or Sunday immediately after ordering

To stay up to date with limited edition items check out my Facebook & Instagram page @thebrownieboutiquetw15

When will I receive my items?

Stock will be freshly baked and posted as soon as possible after baking.

Most items arrive within 2-3 days of dispatch so generally you would have them to enjoy throughout the week. Tracking is provided by Royal Mail.

How much is delivery?

Delivery is kept to a minimum...

£5.00 for local delivery

£5.00 for postal orders under 10kg

£10.00 for postal orders over 10kg

Free to collect from me


Can I order an item to be delivered for a specific date?

Yes you can for local deliveries, but not for postal orders unfortunately

You're best option for a specific date is to contact me through Facebook or Instagram BEFORE placing your order


Do you offer any items that are gluten free/ vegan or for other allergy sufferers?

I only offer VEGAN & GLUTEN FREE items at my market stalls or through custom orders.


Can I send my order as a gift to a different address?

SURE YOU CAN YOU LOVELY PERSON!!!

If you are sending items to more than one addresses then each order will need to be placed separately so that delivery labels can be automatically generated.

Feel free to email or message me on Facebook or Instagram with any specific notes you would like to be included in your gift.... nice language only please!


How long will my treats last?

All my bakes are posted out as fresh as possible (most the day after baking) so once you receive them they will last another 3 - 5 days.

It's best to keep them in the fridge and take them out an hour or two before you'd like to enjoy them so they can return to room temperature. If you don't plan on eating them within this time frame then all the bakes can be frozen to enjoy at a later date.


Can I donate to the hospice that supported your sister?

Absolutely!

The team at Florence Nightingale Hospice work tirelessly to support patients and their families through an incredibly hard time.

If you would like to donate, hit the button below

Button text

Shopping Cart

    Your cart is empty